Terms & Conditions

Welcome to Mohra, a brand dealing in natural blue zircon stone and diamond, Tanzanite, emerald and other gemstones. The following Terms and Conditions apply to the use of our website located at mohra.com. Please read these terms and conditions carefully. By using our site, you agree to be bound by these terms and conditions.

These terms and conditions govern your use of our site and any purchases made from Mohra. We reserve the right to change or modify any of these terms and conditions, or any policy or guideline of the site, at any time and in our sole discretion. Any changes or modifications will be effective immediately upon posting the revisions on the site. Your continued use of the site following the posting of its changes or modifications will constitute your acceptance of such changes or modifications. Therefore, you should frequently review these terms and conditions and any other applicable policies from time-to-time to understand the terms and conditions that apply to your use of the site. If you do not agree to the amended terms, you must stop using the site.

Product Availability and Pricing

If you are interested in a piece of jewelry that is currently on back order, you can contact us, and we can tell you when the item will be back in stock. Sometimes with the volume of orders we receive, an item may go out of stock before we are able to post a notification on the site. If this happens, we will contact you directly to discuss possible options.

Data, including prices, may be inaccurately displayed on our site due to system or typographical errors. While we make every attempt to avoid these errors, they may occur. We reserve the right to correct any and all errors when they do occur, and we do not honor inaccurate or erroneous prices. If a product’s listed price is lower than its actual price, we will, at our discretion, either contact you for instructions before shipping the product or cancel the order and notify you of such cancellation. If the order has been shipped, you agree to either return the product or pay the difference between the actual and charged prices. Our prices are also subject to change without notice. We apologize for any inconvenience that this may cause. If you have any questions, please do not hesitate to contact one of our Jewelry Consultants at info@mohra.com or +91 9928874321.

We do not negotiate prices on our products, and all our prices are final.

We do not entertain “Comparison Purchasing.”

To keep our prices low, we do not allow comparison purchasing. Comparison purchasing is the act of buying several items with the intent of keeping the one you like best and returning the remainder. This causes undue restocking and inventory overhead and can be very costly. To confirm the quality of a jewelry item, please contact one of our Jewelry Consultants at info@mohra.com or +91 9928874321, and we would be happy to help you make your choice.

Information on Our Site

At Mohra, we make every attempt to ensure that our online catalog is as accurate and complete as possible. In order to give you the opportunity to view our products in great detail, some products may appear larger or smaller than their actual size or different in color in our photographs, and since every computer monitor is set at different resolutions, color and size may vary slightly.

Our objective is to provide you with as much information and detail about your prospective purchase as possible so that you can see the beauty and shape of a particular item. In compliance with industry standards and FTC regulations, Mohra states that carat total weight in all purchases may vary 0.05 carats from stated weight.

On the site, we provide the measurement of our products based on our manufacturing specifications. Slight tolerances may be accounted for based on finishing during the manufacturing.